BHV Training Tool
Practise calling 112.
An AI dispatcher on the line who responds to what you say. Free, with three practice calls a day. So you know what to say when it really matters.
Grab your phone
This works best on your mobile
On a phone the microphone is close to your mouth, so the dispatcher understands you much better. And you call the way you would in real life. Scan the code and you are in. It works on a laptop too, there is just more chance of trouble with microphone access.
Scan with your camera
LuxBHV · AI Practice LineTrainer mode
Practise 112
Talk to Sandra, AI dispatcher. Get a score and feedback.
How it works
1
Choose what you will reportFrom a fall or CPR to choking or fire. Or choose Surprise, and you only find out when you call. Where you are and what you see is up to you.
2
Call and wait for her to answerSandra answers with "112, which town or city is the emergency in?" Let her finish, she only hears you after that.
3
Just talk, out loudNo buttons to press. As soon as Sandra is done, she listens. Speak calmly, pauses are fine. When you go quiet, it is her turn again.
4
Allow the microphone onceWhen you call, your phone asks for the microphone. Choose Allow. After that everything runs by itself, just like a real phone call.
5
Get your score and feedbackAt the end you see what you did well and what to add next time.
Use Chrome or Safari. If this page opens inside another app, the microphone usually does not work.
Choose your situation
Choose what you will report. You make up the rest yourself: where you are, what you see, who is with you. That is part of the exercise.
Start the practice line
Call the practice line →
Simulation for training purposes. In a real emergency, always call the real 112.
112
Emergency control Netherlands
Dispatcher
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Result
Key points
Feedback
Transcript
Your result by email?
Leave your address and we will send you your score, the feedback and the full transcript. No strings attached, and you can simply skip this.
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Could your whole team do this?
Now you know how it feels. Half of your colleagues have never called 112. LuxBHV trains your team on site, in English, with scenarios from your own building.
Book an on site training in English